q12 Privacy Policy
At q12, we prioritize protecting our users’ personal information and providing transparent disclosure on how data is collected, used, and safeguarded. This Privacy Policy explains our practices in accordance with applicable Indian laws.
Data We Collect
We collect account information such as your name, email, phone number, date of birth, and submitted identification documents for user verification and regulatory compliance.
Device and browser data like IP address, browser type, and operating system are collected automatically to enhance security and optimize user experience.
Local payment information related to transactions in INR using UPI, Paytm, or other accepted methods is stored solely for transaction processing and fraud prevention.
Cookies and usage data help analyze site traffic, user interactions, and preferences to improve our services.
How We Use Your Data
Your data enables us to verify identity, provide personalized services, process payments, comply with legal requirements, and maintain platform security.
Analytics from usage data and cookies allow us to tailor content, detect fraud, and improve overall platform stability.
We do not sell your personal information to third parties; data is shared only with trusted service providers for operational purposes.
Cookies and Tracking Technologies
q12 uses cookies to improve user experience, enable essential features, and collect anonymous usage data.
You may control cookie settings through your browser; however, disabling certain cookies may impact functionality.
Our cookies help us analyze platform performance and personalize your visit more effectively.
Data Storage and Security
We implement advanced encryption, firewalls, and secure authentication protocols to protect your data from unauthorized access or breaches.
Regular security assessments and compliance audits are performed to ensure integrity and confidentiality of user information.
Data backups are maintained to prevent loss and enable swift recovery in unforeseen circumstances.
Sharing Data With Third Parties
q12 does not sell or rent your personal information. Data is shared only with trusted partners necessary for operation such as payment processors, identity verification agencies, and regulatory authorities.
We ensure third parties comply with privacy and security standards consistent with our policies.
Any third-party links on our platform are independent and have separate privacy practices.
User Rights Regarding Your Data
You have the right to access, correct, or delete your personal information held by q12. Account holders may request data export or report privacy concerns through customer support.
We are committed to addressing such requests promptly and transparently in line with applicable data protection laws.
Users can also opt out of marketing communications at any time via their account settings or support contact.
Changes to This Privacy Policy
q12 reserves the right to update this Privacy Policy as needed to reflect changes in law, technology, or operational practices.
Updated policies will be posted on this page with an effective date. Continued use of the platform after changes signifies your acceptance.
We encourage reviewing this page periodically for the latest information on our data handling practices.